Mastering TOEIC Reading: Practice Test on Company Policy Memos

TOEIC Reading Practice Test: Parts 1 & 2

Part 1: Incomplete Sentences

1. The company’s new policy memo _____ the importance of maintaining a professional dress code in the office.
   A. emphasizes
   B. emphasize
   C. emphasizing
   D. emphasized

2. All employees are expected to _____ with the updated guidelines outlined in the memo.
   A. comply
   B. complying
   C. complied
   D. compliance

3. The HR department will be _____ a series of workshops to explain the new policies in detail.
   A. conduct
   B. conducting
   C. conducted
   D. conducts

4. The memo _____ that all staff members must attend a mandatory training session next week.
   A. states
   B. stating
   C. stated
   D. state

5. Failure to adhere to the new policies may result in disciplinary _____.
   A. action
   B. actions
   C. acting
   D. acted

6. The CEO personally _____ the importance of these new guidelines for the company’s future.
   A. stress
   B. stresses
   C. stressed
   D. stressing

7. Employees are encouraged to _____ any questions or concerns about the new policies to their supervisors.
   A. direct
   B. directing
   C. directed
   D. directs

8. The memo _____ several key changes to the company’s remote work policy.
   A. outlines
   B. outlining
   C. outlined
   D. outline

9. All departments are required to _____ the new procedures by the end of the month.
   A. implement
   B. implementing
   C. implemented
   D. implements

10. The policy changes are designed to _____ productivity and improve workplace efficiency.
    A. enhance
    B. enhancing
    C. enhanced
    D. enhances

11. Managers are responsible for _____ their team members about the updated policies.
    A. inform
    B. informing
    C. informed
    D. informs

12. The company will be _____ a feedback system for employees to share their thoughts on the new policies.
    A. establish
    B. establishing
    C. established
    D. establishes

13. The memo _____ that all employees must complete a compliance training course within 30 days.
    A. stipulates
    B. stipulating
    C. stipulated
    D. stipulate

14. Failure to _____ with the new guidelines may result in corrective action.
    A. comply
    B. complying
    C. complied
    D. compliance

15. The policy changes will be _____ in phases over the next six months.
    A. implement
    B. implementing
    C. implemented
    D. implements

16. Employees are required to _____ written acknowledgment of receiving and understanding the new policies.
    A. provide
    B. providing
    C. provided
    D. provides

17. The memo _____ several examples of acceptable and unacceptable behavior under the new guidelines.
    A. includes
    B. including
    C. included
    D. include

18. All staff members must _____ to the updated confidentiality agreement by next Friday.
    A. sign
    B. signing
    C. signed
    D. signs

19. The new policies aim to create a more _____ and inclusive work environment for all employees.
    A. diverse
    B. diversity
    C. diversify
    D. diversification

20. Department heads will be held _____ for ensuring their teams comply with the new regulations.
    A. accountable
    B. accounting
    C. accounted
    D. accounts

21. The company’s leadership team fully _____ the implementation of these new policies.
    A. support
    B. supports
    C. supporting
    D. supported

22. Employees are encouraged to _____ any violations of the new policies to the HR department.
    A. report
    B. reporting
    C. reported
    D. reports

23. The memo _____ that all employees must attend a cybersecurity awareness training session.
    A. mandates
    B. mandating
    C. mandated
    D. mandate

24. The new policies will help to _____ the company’s commitment to ethical business practices.
    A. reinforce
    B. reinforcing
    C. reinforced
    D. reinforces

25. All employees are expected to _____ themselves with the contents of the policy memo.
    A. familiarize
    B. familiarizing
    C. familiarized
    D. familiarizes

26. The company will be _____ regular audits to ensure compliance with the new policies.
    A. conduct
    B. conducting
    C. conducted
    D. conducts

27. The memo _____ that violations of the new policies may lead to termination of employment.
    A. warns
    B. warning
    C. warned
    D. warn

28. Employees are required to _____ any potential conflicts of interest to their managers immediately.
    A. disclose
    B. disclosing
    C. disclosed
    D. discloses

29. The new policies are designed to _____ with all relevant laws and regulations.
    A. comply
    B. complying
    C. complied
    D. compliance

30. All staff members must _____ the updated employee handbook, which reflects the new policies.
    A. review
    B. reviewing
    C. reviewed
    D. reviews

Part 2: Text Completion

Questions 31-34 refer to the following text:

To: All Employees
From: Human Resources Department
Subject: New Company Policy on Remote Work

We are pleased to announce updates to our remote work policy, effective immediately. These changes are designed to (31) work-life balance while maintaining productivity. Under the new policy, employees may work remotely up to two days per week, provided they (32) approval from their direct supervisor. All remote workers must ensure they have a secure and reliable internet connection and be available during core business hours. We believe this flexibility will (33) employee satisfaction and retention. Please note that some positions may not be eligible for remote work due to job requirements. Department heads will (34) which roles qualify for this new arrangement.

31. A. enhance
    B. reduce
    C. eliminate
    D. complicate

32. A. obtain
    B. obtained
    C. obtaining
    D. obtains

33. A. decrease
    B. reduce
    C. improve
    D. impair

34. A. determine
    B. determining
    C. determined
    D. determines

Questions 35-38 refer to the following text:

To: Management Team
From: CEO
Subject: Implementation of New Expense Reporting System

As part of our ongoing efforts to streamline operations, we will be (35) a new digital expense reporting system next month. This system will (36) the current paper-based process, making it easier and faster for employees to submit and managers to approve expense reports. Training sessions will be (37) over the next two weeks to ensure all staff members are comfortable with the new system. We expect this change to significantly reduce processing time and errors. Please encourage your team members to (38) these training sessions and provide any feedback on the new system during the initial implementation phase.

35. A. implementing
    B. implement
    C. implemented
    D. implements

36. A. complicate
    B. replace
    C. remove
    D. reduce

37. A. cancelled
    B. conducted
    C. conducting
    D. conduct

38. A. avoid
    B. attending
    C. attend
    D. attended

Questions 39-42 refer to the following text:

To: All Staff
From: IT Security Team
Subject: Updated Cybersecurity Policies

In light of recent global cybersecurity threats, we are (39) our company’s cybersecurity policies. Effective immediately, all employees must use multi-factor authentication for accessing company systems and (40) their passwords every 60 days. Additionally, we are implementing stricter controls on external device usage within the office. All staff members are required to (41) a mandatory online cybersecurity training course by the end of this month. These measures are crucial to (42) our company’s sensitive data and maintain the trust of our clients. Your cooperation in adhering to these new policies is greatly appreciated.

39. A. relaxing
    B. removing
    C. strengthening
    D. weakening

40. A. change
    B. changing
    C. changed
    D. changes

41. A. complete
    B. completing
    C. completed
    D. completes

42. A. expose
    B. compromise
    C. risk
    D. protect

Cybersecurity Policy Implementation in Office Setting

Questions 43-46 refer to the following text:

To: Department Heads
From: HR Director
Subject: Annual Performance Review Process Update

We are writing to inform you of changes to our annual performance review process. Starting this year, we will be (43) a continuous feedback model to complement our yearly evaluations. This approach will (44) more frequent check-ins between managers and their team members, fostering ongoing dialogue about performance and development. To support this new system, we will be (45) a series of workshops for all managers on effective feedback techniques. We believe this change will lead to more meaningful conversations and (46) employee growth throughout the year. Please share this information with your teams and encourage their participation in the new process.

43. A. abandoning
    B. adopting
    C. avoiding
    D. advancing

44. A. discourage
    B. eliminate
    C. encourage
    D. enforce

45. A. cancelling
    B. conducting
    C. concluding
    D. considering

46. A. hinder
    B. halt
    C. harm
    D. help

Answer Key

Part 1: Incomplete Sentences

1. A
2. A
3. B
4. A
5. A
6. B
7. A
8. A
9. A
10. A
11. B
12. B
13. A
14. A
15. C
16. A
17. A
18. A
19. A
20. A
21. B
22. A
23. A
24. A
25. A
26. B
27. A
28. A
29. A
30. A

Part 2: Text Completion

31. A
32. A
33. C
34. A
35. A
36. B
37. B
38. C
39. C
40. A
41. A
42. D
43. B
44. C
45. B
46. D

This TOEIC Reading practice test focuses on company policy memos, covering various aspects such as remote work policies, expense reporting systems, cybersecurity measures, and performance review processes. The test is designed to evaluate your understanding of business English vocabulary, grammatical structures, and comprehension of professional communications.

In Part 1, you’ll notice the emphasis on verb tenses, subject-verb agreement, and word forms (nouns, verbs, adjectives) commonly used in corporate settings. Pay special attention to words like “implement,” “comply,” “emphasize,” and “mandate,” which are frequently used in policy documents.

Part 2 tests your ability to understand the context and overall meaning of policy memos. It requires you to select appropriate words that maintain the coherence and logic of the text. Focus on understanding the main ideas of each memo and how different sentences relate to each other.

To improve your performance on similar tests:

1. Familiarize yourself with common business terminology and phrasal verbs.
2. Practice reading various types of professional documents and company communications.
3. Pay attention to verb tenses and subject-verb agreement in complex sentences.
4. Work on your reading comprehension skills by analyzing the relationships between ideas in a text.
5. Build your vocabulary related to corporate policies, HR practices, and business operations.

Remember, success in the TOEIC Reading section comes from a combination of strong vocabulary, solid grammar skills, and the ability to quickly grasp the main ideas of business-related texts.